Improve Emotional Intelligence
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Recognizing a Wounded Culture
ROI views organizational culture as a system of reinforced behaviors and sees into the unintended consequences of leadership messaging and behavior. The goal of building the emotional intelligence quotient (EQ) of leaders is to create alignment between what leaders say, reward, tolerate and model in order to build trust.
Based on years of experience and research, it is ROI’s strong belief that healthy organizational cultures are designed, not declared. But, how does a company get from a dysfunctional culture to one that is healed and healthy? The Path to Trust depends, in part, on increasing the EQ of its leaders.
How many of these characteristics are present in your workplace?
Finger-pointing and blame.
Miscommunication and dishonesty.
Missed deadlines and absenteeism.
Resistance to change.
Poor self-expression or listening skills.
A Culture Healed and Whole
Leaders who grow their EQ position themselves to build Trust because improved emotional intelligence provides:
Deeper self-awareness and a broader vocabulary of emotions, including insights into the EQ of others and how emotions directly influence their behavior.
Increased empathy resulting from applying that emotional vocabulary to understanding others in the organization.
Emotional regulation, especially in stressful situations; defusing tensions by remaining calm and reflective under pressure; and creating space for the expression and resolution of conflicts.
Greater authenticity, which gives rise to mindful and inspirational communication.
Improving the Emotional Intelligence Quotient (EQ) of organizational leaders addresses difficulties with employee retention and engagement, work expectations and communication differences among the generations, often with surprising speed.
“Vulnerability sounds like truth and feels like courage. Truth and courage aren’t always comfortable, but they’re never weakness.”
The Riker Approach
High EQ = High-Performing Leaders and Teams
Whether in an organization or on a team, improved Emotional Intelligence (EQ) encourages people to understand and manage their own emotions, as well as being sensitive to the feelings of others. Being able to safely speak and listen, using words that respectfully express honest feelings and needs, is a game changer. ROI offers highly reliable tools for measuring and building EQ for individuals and teams.
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Everything DiSC® Agile EQ™ on Catalyst™ continues the DiSC journey by teaching participants to read the emotional and interpersonal needs of a situation and respond accordingly. By combining the personalized insights of DiSC® with active emotional intelligence development, participants discover an agile approach to workplace interactions, empowering them to meet the demands of any situation. Support your thriving agile culture today.
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Five Behaviors® transforms teams through a powerful and approachable model that drives team effectiveness and productivity. Developed in Partnership with Patrick Lencioni, based on his international bestseller, The Five Dysfunctions of a Team, The Five Behaviors model focuses on building skills and understanding in the areas of Trust, Conflict, Commitment, Accountability, and Results which provides a common language for your teams as they navigate the ever-changing world of work.
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Trust Within™ Assessments’ proprietary Flexibility and Trust Survey™ measures the approachability and adaptability of team leaders, evaluating the behaviors that promote warmth, understanding, encouragement and relationship building. When grounded in eight core interpersonal trust values, your workplace can nurture a leadership culture that thrives through change and challenge. Survey results can be used to inform peers and team members, or as a comprehensive 360 review tool.
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U-ROC Leadership™, our signature program, focuses on developing the integrity, trust, motivation, persistence, problem-solving, leadership and communications skills necessary for opening the doors of opportunities and being successful in life.